Practical Info

• Official check in time at hotels 15:00 – check out time at hotels 12:00.
• Breakfast at hotels is served in the main restaurant.
• The driver/tour guide escorts you according to the booked itinerary, he is not 24/7 at your disposal. For any extra activity or extra use of vehicle, there is a supplement.
• Wear comfortable walking shoes and depending on season pack sun protection.
• Day to day itinerary subject to change due to unforeseen circumstances, we will make every effort to ensure that all mentioned sites are visited to the best of our ability.
• The Istanbul old city tour is on foot as the places are in walking distance to each other. The order of visits may be reversed.
• The Hagia Sophia is open from 09:00-17:00 in the period November to March and from 09:00-19:00 in the period April to October. The last entry is one hour before closing time. Women need to cover their head, and everyone needs to move the shoes before stepping on the carpet. The Hagia Sophia is now a mosque, so do not walk in front of praying visitors and note that the Hagia Sophia might get busy during Friday prayers around noon.
• Opening Hours of the Topkapi Palace are 10:00-16:00 in the period October to March, 09:00-18:45 in the period April to September. The palace is closed on Tuesdays.
• The Blue Mosque is closed to non-Muslims 45 minutes before the call to prayer, 30 minutes afterwards, and close on Fridays.
• The Grand Bazaar is open from Monday to Saturday from 09:00 to 19:00 and closed on Sundays.
• To respect the local culture please cover shoulders and knees.
• If you opt for a hot air balloon ride in Cappadocia, it only takes place in the early morning. We recommend booking as early as possible as this is a popular activity and subject to availability.
• For swimming in the Cleopatra Pool of Pamukkale please pack towel, swimwear and bathing shoes.

How to Book this Tour

- After booking the tour with us online, one of our consultants will get in touch within 24 hours. You need to pay then a 25% deposit by credit card or by bank transfer. The full payment is due latest 15 days before tour start.
- Cancellations or changes need to be sent in written form. Charges are as follows:
• 5% of the total price of the trip for cancellations from the date of booking until 41 days before departure.
• 50% of the total price of the trip for cancellations or changes made 40 to 15 days before departure.
• 100% of the total price of the trip for cancellations or changes made 14 to 01 days before departure or no show.
- For refunds we do not cover transaction fees charged by credit card companies and banks.